Your order

Folder for adding Your order articles

Tracking your order
In addition to the order confirmation email, you will receive a shipping confirmation email with tracking number(s) when your order is ready to ship out.  Y...
Mon, 4 Jan, 2021 at 12:06 PM
I don't see any updates on my tracking number.
We usually recommend waiting 1-3 days after you receive a tracking number to see updates on it.  Sometimes shipping couriers are backlogged and take longer ...
Mon, 4 Jan, 2021 at 12:02 PM
Can I cancel my order?
To cancel your order you must email support@sofsysusa.com within 2 hours after you place the order.  Orders are processed continuously throughout the day an...
Mon, 4 Jan, 2021 at 12:03 PM
Can I make a change to my order?
If you want to change your order please contact support@sofsysusa.com within 2 hours after placing the order.  You cannot make any changes to your order aft...
Mon, 4 Jan, 2021 at 12:05 PM